This is the web site of OptCulture. Our address is 2557 Westhollow Dr Houston, TX 77082.
We can be reached via e-mail at [email protected].
For each visitor to our Web page, our Web server automatically recognizes only the consumer’s domain name, but not the e-mail address (where possible).
We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, payment information (e.g., credit card number and billing address).
The information we collect is used for internal review and is then discarded.
If you do not want to receive e-mail from us in the future, please let us know by sending us an e-mail at the above address.
Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed on-line.
Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations.
Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, a description of information that we maintain about them.
Consumers can access this information by contacting the email at the above address.
Upon request we offer visitors the ability to have inaccuracies corrected in contact information.
Consumers can have this information corrected by sending us an e-mail at the above address.
If you feel that this site is not following its stated information policy, you may contact us at the above address or phone number.
At OptCulture, we respect and take steps to protect your privacy. We strive to make our site a safe environment for everyone who visits and uses OptCulture services. We are committed to providing you the best possible online service and experience as well as the best products and services. The purpose of this policy statement is to fully share with you:
How we use the information
With whom we share the information
How you can change the information
This policy addresses our practices with respect to our website, but does not address the practices of any website we link to (including the merchants and content providers we link to). This policy is incorporated into, and subject to the terms of, our User Agreement (Terms of Service).
How We Use Information Collected
We use information which you provide us to keep track of the OptCulture services you have signed up to receive. We may also use personally identifiable information about you to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our site’s content and layout. We do this in an attempt to improve our site and better tailor it to meet our users’ needs. We may also use personally identifiable information about you to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners and promotions. We use your email address to contact you regarding administrative notices or latest news from time to time.
We use personally identifiable information that you have provided to us, including your email address and mobile number, to contact you via SMS or email with administrative notices, news or promotions from time to time.
On the other hand, upon account registration, you are by default, opted-out of receiving a weekly account balance update newsletter and you will not receive this communication until you select to opt-in on the registration form. You may also opt-in or unsubscribe from receiving this weekly balance update newsletter at any time by logging into your account and enabling or disabling this newsletter feature in your account preferences.
On the other hand, upon registration, you are by default, opted-in to receiving occasional promotional emails and SMS, usually once every week or two. You will continue to receive these promotional communications for as long as your are an active customer of OptCulture, until you select to unsubscribe from them by clicking on the “unsubscribe” link at the bottom of the promotional emails or by replying “STOP” to the SMS’.
We use information in the file we maintain about you, and other information we obtain from your current and past activities on the site, to resolve disputes, troubleshoot problems and enforce our Terms and Conditions.
Protection of Database Information
Any information sent to OptCulture for text messaging and or storage purposes will remain the property of the account holder. OptCulture will at no time collect or redistribute this information without your consent, except where legally required by law to do so. This is with particular reference to any database, numbers and/or recipient details that you may deliver to us, or store on our databases.
Disclosure of Your Information
We do not sell or rent any personally identifiable information about you to any third party. We do aggregate personally identifiable information and disclose such information in aggregate to advertisers and for other marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to personally identify you. OptCulture offers features on our site where we will by necessity, need to provide some of your information to the third party offering such services. To the extent that that third party requires your information to enable you to use their service, we will notify you of the specific information that will be provided to such third parties. Before you use the service you should evaluate whether you will accept the terms and conditions of the third party service, and give OptCulture the right to pass your information on to that third party. In addition, we must comply with court orders, information requests from government agencies and regulators and other legal and regulatory processes that may require the disclosure of your personally-identifiable information.
For those users who make purchases at our website, we, through our third-party payment processor, may collect IP address, browser version and other information about the software and hardware resident on the computer used to make the purchase. This information is passed on to and used by our third-party payment processor solely for purposes of authentication and security. By making a purchase at our website you authorize such collection and use.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use SSL encryption technology to protect the transfer of your information.
Our Commitment to Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
BBB OnLine Privacy Program
Your privacy is important to us. By participating in the Council of Better Business Bureau’s BBBOnLine Privacy Program we have made a commitment to meet the program’s strict requirements regarding how we treat your information and have it verified by BBBOnLine. Further information about this program is available at www.bbbonline.org
All BBBOnLine Privacy Program participants are required to work with the program’s dispute resolution process. The Privacy Program will only accept complaints regarding the misuse of personally identifiable information by a website operator. For more information about the Privacy Program dispute resolution process visit www.bbbonline.org/privacy/dr.asp
Frequently Asked Questions
Will you send advertising text messages to my cell phone, without my consent?
No, we will not send you unwanted advertising text messages. We may initiate a program whereby we send advertising text messages to cell phones. However, this will be an opt-in based service. You will decide if, and when you want to receive advertising on your cell phone.
I am getting spammed on my cell phone. What’s happening?
One of the services, provided by OptCulture, allows visitors and members to send text messages to friends, family, colleagues, using the OptCulture Interface. The OptCulture Interface conditions of use forbid spamming to cell phone users and several software filters are in place to block spammers. However, we cannot guarantee that no spamming will ever occur. You have the possibility to block your phone from receiving any message from OptCulture or OptCulture members by clicking on the ”anti-spam’ link on the home page.
Reviewing/Changing Your Information
If at any time you would like to change any information in your account, Login from the home page. Here you can change or update your information. You must click preferences to maintain new changes.
Limits on Our Abilities
Although your privacy is very important to us, due to the existing legal and technical environment, we cannot ensure that your personally identifiable information will not be disclosed to third parties in ways not described in this policy. Additionally, we can (and you authorize us to) disclose any information about you to private entities, law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate to address or resolve inquiries or problems. This will not be done for commercial purposes or gain from OptCulture as such.